It’s too bad they have ruined this casino because of the smoke and then the smell they use to cover up the smoke. This isn't a good look Hard Rock! We expect better than this! If you do manage to get in one of the broken propped open doors, You won't be able to order a drink from your machine because their systems been down for weeks and they don't know when it'll be fixed. Really disappointed and disillusioned in this place! If you happen to drive by it, you might want to just keep going anyway because it doesn't even look like it's open with all the doors taped shut with yellow caution tape and you can't even park in the $2 Million parking ramp. It's sad what people will do for attention. Later on you find out that same female bartender is now making up stories about the incident about saying she was pushed, tripped, whatever. Unbelievable, and they wonder why people have stopped coming to their casino and just keep going on down the road or over to SD.

But instead of telling the bartender to apologize, or knock it off, you choose to kick out the customer. Seriously? A repeat Double Platinum customer is treated badly by a an obviously rude bartender with anger issues. I receive a call almost a week and a half later telling me I am kicked out for 90 days.

I leave the bar, think about it, and make a complaint the next morning to the Hard Rock. You push cans and stuff up to the end simply to get it out of your way and you receive a tirade from that same bartender telling you that you are cut off and are done. Really? A little while later, the bar is super full with stuff all over it and around you. That same female bartender snaps at you to stop throwing stuff at her. You ask for napkins to clean it up, and when you are done, you slide the napkins up to the end of the bar to get them out of the way. You get mad, leave and head over to the Anthem bar and receive super service, Thanks Tim! A few weeks later, you are sitting at the Yards Bar with a friend, and some slob has spilled a drink all over the machine you want to play. The funny thing is, she knows you and knows you will tip anywhere from $2-$5 on a drink, but she still ignores you. Picture this, you are going out to watch a show, and you stand at the Yards Bar for a really long time before the female bartender will finally acknowledge you.

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